Frequently Asked Questions (FAQ)

• What is Boutique Saint Charbel?

- Boutique Saint Charbel is an online store offering Catholic creations made and painted in France by our team. Our products are exclusively available on our website www.boutiquesaintcharbel.com

• Where are the creations made?

- In France.

• What payment methods are accepted?

- We accept payments by credit card and PayPal.

• Is shipping free?

- Yes, delivery is free to your home and to a relay point.

• What is your return policy?

- We offer the possibility to return your order within 30 days of purchase, and this service is free.

• Can I customize my creations?

- Yes, all our creations are customizable. Please contact us to specify the desired colors and dimensions.

• How can I track my order?

- Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery on the Colissimo website.

• Why are delivery times between 1 and 3 weeks?

- We are a small structure and we start manufacturing to order. We work meticulously so that the creation is as perfect as possible.

• How can I contact customer service?

- Our customer service is available 7 days a week by email or through our social networks. Do not hesitate to contact us for any questions or concerns.